The National Water Company (NWC) has announced that it has signed a contract with the private sector to operate water and environmental treatment services in the Southern Cluster.
Engineer Nemer bin Mohammed Al-Shebl, interim CEO of NWC commented: “One of the most important pillars of the Kingdom’s Vision 2030 is the well-being of citizens and the quality of the services provided to them, from which the National Water Strategy 2030 emerged and adopted the strategy of the National Water Company, which developed detailed plans to upgrade water services in the Kingdom, with the participation of the private sector.”
Al-Shebl indicated that the company is now acting upon the awarding of management contracts to the remaining clusters
Al-Shebl suggested that the company is now acting upon the awarding of management contracts to the remaining clusters, namely Western and Northern, which will be completed by the end of February for the Western Cluster, and by the end of March for the Northern Cluster. NWC will announce the consortium that will win these contracts in due course.
The contracts depend on achieving 14 key indicators that the consortium must achieve
He added that the contracts depend on achieving 14 key indicators that the consortium must achieve. The most important of these are improving the customer experience and developing it; raising operational efficiency through cost rationalizing; reducing water loss; and improving network management. The duration of the contract is seven years, and if the targets are achieved after the third year of the contract, and the readiness of the sector is increased, it will enable NWC to move directly to the stage of concession contracts, in which the private sector will take full responsibility for water services, without waiting for the full seven years.
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