The Red Sea Development Company (TRSDC), the developer behind the world’s most ambitious regenerative tourism project, is one of the first company’s in the Middle East to achieve the ISO 9001:2015 certification for quality management for design and construction of assets.
Bureau Veritas, the world-leading testing, inspection and certification company, conducted an audit on TRSDC’s approach to design and construction. It awarded TRSDC the ISO 9001: 2015 certification in recognition of its excellent quality management systems, which enable the company to deliver robust projects to the highest international standards.
“Developing a quality management system quickly has been critical as we deliver a multi-billion-dollar giga project from the foundations up. Building a robust delivery system is a journey, and we believe we are on the right path, demonstrated by this remarkable achievement in becoming one of the first companies in the region to be awarded this certification,” said John Pagano, CEO of TRSDC.
This certification was earned through its commitment to quality control and assurance to deliver first-class projects, which led to the company being the first to achieve this accreditation in the region.
TRSDC’s quality management systems have been under development since the inception of the company in 2018. TRSDC has continued to improve its approach, integrating its construction management platforms across the business allowing for greater oversight on various projects from the planning, design, and construction stages.
TRSDC’s quality management systems have been under development since the inception of the company in 2018
This has allowed TRSDC to identify issues more rapidly, improve workflows and automate with best-in-class technology. The approach is unique for a development of this scale and size, and a major contributor to TRSDC’s success.
Ian Williamson, Chief Projects Delivery Officer at TRSDC, said: “From the outset, we embarked on creating policies, plans, procedures, processes, workflows and forms for everything we do in the realm of project delivery; planning, design, procurement, construction, health, safety and environmental management and project controls. Having tested, validated and refined these procedures manually for 18 months, we engaged Enstoa to support the automation of our tailored approach to quality assurance and quality control.
“This certification is a tribute to the considerable efforts made to integrate quality systems across all platforms within project delivery. We wanted the certification to evidence we have quality management policies, processes and procedures that are best in class and we intend to remain agile and continuously improve systems based on lessons learned.”
Most real estate developers rely on consultants to manage their quality systems, processes and procedures. However, TRSDC created and managed its own quality management systems. This certification was earned through its commitment to quality control and assurance to deliver first-class projects, which led to the company being the first to achieve this accreditation in the region.
Muhammad Haris, Certificate Business Line Manager – Bureau Veritassaid: “The purpose of the ISO 9001 certification process is to help companies develop a robust Quality Management System (QMS) that drives continual improvement. We are pleased to award TRSDC because not only does it meet the strict criteria but can also demonstrate a serious and responsible approach to quality management systems.”